Ticket Information

Accessing Your Mobile Wallet

1. Login to your Dallas Symphony Account AQU脥
2. Tap “Access My Mobile Wallet.”
3. When accessing your digital tickets under mobile wallet, tap on a performance to see your upcoming tickets. Your mobile wallet will automatically update with a rotating QR code approximately 3 hours before the performance.

General FAQ’s

Digital tickets require you to have a smartphone so you can access your tickets in your “mobile wallet.” If you do not have a smartphone, please call 214-849-4376.

No, digital tickets are available in your mobile wallet, which can be accessed under your Dallas Symphony account AQU脥.

No, do not print your digital tickets. The rotating barcode includes technology that requires it to be viewed live on a screen so that it can be scanned; screenshots or printouts will not be accepted at entry.

Yes, once you accept the tickets you are now the ticket recipient. If you’re unable to use them, you can return them to the person who sent them or share them with someone new.

With digital ticket sharing you’re able to easily share tickets among your party!

  1. Simply login to your Dallas Symphony account and tap “share tickets”
  2. Type in the name(s) of those in your party receiving the ticket(s)
  3. Read and agree to the Terms of Use, and tap “Next.”
  4. Tap “Share with you guest” icon and send the link to the recipient.
  5. Ticket sharing is available via text, email or another app of your choice.
  6. If you need to send the link again, select “share this invite again.”


Yes! Whether you prefer digital or physical tickets, the choice is yours. Please note however that while you currently may not access digital and physical tickets simultaneously, our Guest Services team is here to help you choose the best option. Contact us at customerservice@dalsym.com for more information.